Helping you to find a nanny is just the beginning of our service. Our core aim is to create happy and lasting childcare arrangements and we are committed to making the employment of a Koru Kids nanny as simple as possible for our families.
We take care of all the fiddly admin work that makes employing a nanny such a chore (see a full breakdown below).
We also have a dedicated team on hand to provide support and advice for you and your nanny.
Once you’ve interviewed and found the right nanny we’ll make it easy to hire them. We’ll make sure from a legal and tax perspective everything is done right. By completing the set-up form in the app we’ll have all the information we need to set up your contract and notify HMRC of your nannies employment.
Giving regular and effective feedback is crucial to building a strong working relationship. We’ve developed a feedback tool to help you reflect on how things are going, give praise and resolve any small issues straight away. We can also offer your nanny additional training in any areas you identify for improvement. Read more here.
Our team, which includes former nannies and teachers, are always on hand to provide support for you and your nanny. We have a dedicated Relationship Support Specialist team who are available to talk things through and give advice if you’re having any problems – they can also speak with your nanny on your behalf. You can email them any time at firstname.lastname@example.org.
We try as hard as we can to help all our families and nannies succeed together, but occasionally things don’t quite work out or it’s just time for a nanny to move on. If that’s the case, just let us know and we’ll prioritise finding you a replacement nanny. We aim to find you a new nanny within 2 weeks.
Payroll can be confusing at the best of times but we’ve made it simple. Here is an overview of how our payroll process works.
Here you can learn about our rematching process if things aren’t working out, and what we do to find you a new nanny.
Our Help Centre is the place to go if you need more information. Or you can email us at email@example.com.
Some can, but the lots can’t. If your nanny can drive it will be marked on their profile.
All of our nannies speak fluent English. For most, it’s their first language, but many speak other languages as well. Our nannies come from a range of backgrounds, so just let us know on the registration form if you have any language requirements and we’ll do our best to send you nannies who speak that language. If it’s a bonus rather than a deal breaker, the number of potential nannies we can show you really increases.
We have a range of nannies if all experiences. Many of our nannies looking for after school shifts only have experience with older children but many others are willing to work longer hours and have experience with babies and younger children. Look out for a run down of their experience on each profile.
Yes! We are currently expanding to other parts of the UK. When you register with us we’ll instantly tell you if we have nannies available in your area.
You may be able to pay using childcare vouchers or tax-free childcare, provided your nanny is Ofsted registered. Please note, the vast majority of nannies will not be registered with Ofsted due to the part-time nature of the role. The cost and time to register usually outweighs the savings parents could make by using childcare vouchers or tax-free childcare.
We’re always looking for new ways we can be helpful to our families. If there’s anything else you’d like to see as part of our offer, do let us know at firstname.lastname@example.org.