Last updated January 05, 2022

This Cookie Policy explains how Koru Kids Ltd (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our website at https://www.korukids.co.uk (“Website“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Koru Kids Ltd) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. 

How can I control cookies on my browser

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at care@korukids.co.uk or by post to:

Koru Kids Ltd
128 City Road
London, England EC1V 2NX
United Kingdom
Phone: (+44)020 8050 5678

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You might be wondering...

Once you’ve decided to hire one of our nannies, we’ll carry out an enhanced DBS check and invite them to attend our online Paediatric First Aid training course at no extra cost.

Our nannies’ cost will depend on their childcare experience, the number of hours of care you need and where you’re based. Our service fee is included in your hourly rate.

You’ll pay a one-off set up fee when you start working with your first nanny.

You’ll pay four weeks’ pay upfront when you hire a nanny (which you’ll get this back when the match ends.)

We’ll show you nannies that live close to you first so their travel time is reasonable for a shorter shift and their reliability can be assured. If you are looking for longer hours nannies are willing to travel further for more hours, so you should have plenty of choice of nannies with the experience you’re looking for.
Yes! When you decide to hire a nanny, it will be the same nanny working with your family on your agreed days and times.

Some can, but the lots can’t. If your nanny can drive it will be marked on their profile.

All of our nannies speak fluent English. For most, it’s their first language, but many speak other languages as well. Our nannies come from a range of backgrounds, so just let us know on the registration form if you have any language requirements and we’ll do our best to send you nannies who speak that language. If it’s a bonus rather than a deal breaker, the number of potential nannies we can show you really increases.

We have a range of nannies if all experiences. Many of our nannies looking for after school shifts only have experience with older children but many others are willing to work longer hours and have experience with babies and younger children. 

Top Tier nannies have been carefully vetted for their experience, so many will have specialist baby & toddler experience.

Look out for a run down of their experience on each profile.

All our nannies must pass our bespoke online training and Paediatric First Aid course before they start working. This has been developed by our in-house training team (made up of a former teacher and former nanny).
As you will be the legal employer of your nanny, the contract exists between you and them. Koru Kids will write the contract for you so you don’t need to worry. When we set up your contract, we will ask you to complete our set-up form which will ask for some preferences. We’ll then send out a draft version of your contract for you to review.
Our standard nanny contracts have a 2 week probation period with 24 hours notice. We can also set up short-term contracts if you don’t need a nanny on an on-going basis.
 
After the probation period, the notice period is 2 weeks.
You can also choose to have an initial trial shift before offering the role to a nanny. If you do need to bring the contract to an end, you simply need to provide your nanny with the agreed notice period. We’ll be there to support you with all the next steps to ensure your contract is finalised.
For regular contracts the minimum number of hours a week is 3.
 
For a short-term contract the minimum hours for the whole contract is 20 hours.
 
If you need a nanny for less than 9 hours each week, an additional £1 surcharge will apply. This is to ensure we can provide the same level of service throughout the period of your contract.

Yes! We are currently expanding to other parts of the UK such as Bristol, Edinburgh and Cambridge. When you register with us we’ll instantly tell you if we have nannies available in your area.

You may be able to pay using childcare vouchers or tax-free childcare, provided your nanny is Ofsted registered. Please note, the vast majority of nannies will not be registered with Ofsted due to the part-time nature of the role. The cost and time to register usually outweighs the savings parents could make by using childcare vouchers or tax-free childcare.

Nannies will look after your children in your home vs. a childminder who works in their home. 

Nannies typically work for one family or two if it’s a nanny share. A childminder will look after children from multiple families.

Visit our Help Centre for more FAQs