Meet the team

Rachel Carrell

CEO and founder

Rachel was working as the CEO of the world's largest online doctor service when she had her first baby and experienced first-hand how difficult it was to arrange childcare (thus inspiring Koru Kids). Before that job, Rachel spent 6 years at McKinsey, and did a stint in the NHS. She has a DPhil in Development from the University of Oxford, where she was a Rhodes Scholar, and was elected a Young Global Leader by the World Economic Forum in 2014. Rachel lives in North London with her husband and toddler, and can be found in Highgate Wood almost every weekend. Rachel recently won the 'Best Business Woman in Technology' award at the Best Business Women awards for her work setting up Koru Kids.

Rebecca Matthews

Head of Marketing

Rebecca is the former Head of Ecommerce at Lloydspharmacy Online Doctor, where she ran large marketing campaigns and successfully launched the business in two new countries. Before that, Rebecca worked at KPMG as a management consultant. While Rebecca will frolic happily in a spreadsheet for hours, her favourite bit of working at Koru Kids is when she gets to chat to parents about their kids and help them sort out the right childcare. Rebecca has a degree in Accountancy and Finance from the University of Glasgow and grew up just outside Belfast, but these days hangs out mostly in Tooting, Clapham and Balham.

An Nguyen


An was previously the interim CTO and led Strategic Operations at BIMA - a global InsureTech startup with over 30 million subscribers - where he led the development of tech platforms to improve operations. He has lived/worked in over 10 countries, including several years consulting with BCG in Europe and Australia, impact investing with Acumen in Kenya, and endeavours with BIMA across a number of emerging markets. An has been known to brew a pretty good american pale ale in college, and was one half of a 2-person folk band that played across pubs in London. He is, unfortunately, rubbish at languages - though he has studied a few just to be sure. An has an MBA (Dean's list) from the London Business School, a grad. degree in Arts (PolySci) and a B. Comm with honours (Finance) from the University of Melbourne.

Michael Baird

Head of Engineering

Michael hails from Dunfermline in Scotland. He has been interested in technology and problem solving from a very early age - his first taste of programming was with ST Basic on the family computer before he even attended secondary school. He graduated from the University of Dundee in 2013 with a first class honours degree in Applied Computing. Michael worked initially for Outplay Entertainment in Dundee before moving to London in 2015 to join the engineering team at Appear Here, the world’s leading marketplace for retail space. He's a rare developer with genuine full stack skills, a passion for development in Ruby, and a natural talent for front end design. Outside of work, he's a keen swimmer and an ardent hillwalker. He enjoys travelling having toured and explored Iceland twice in recent years, as well as visiting the USA, Vietnam and Japan.

Andreas Herr

Andreas is a qualified teacher with a Master's degree in Theatre Studies. He did his PCGE in Brighton, then worked as a drama teacher before joining Koru Kids to lead our nanny training programme. Ever since Andreas borrowed a 'Cats' CD from a school friend at the age of 12, he's felt drawn to the stage, and has worked on and off-stage in his native Germany including at Theater Baden-Baden, at the Bavarian State Opera and with the Bayerische Philharmonie, where he supervised events and workshops. His drama background enables him to come up with interesting ways to convey ideas and make them stick.

Loren Meade

Loren is a highly-qualified and experienced primary school teacher now using her skills to support families and nannies. She's worked as a KS1 teacher in both Oxford and London, has trained teachers in Darjeeling, India, and is a particular expert in the teaching of phonics. Loren has a first-class drama degree from the University of Manchester – where she led drama workshops at a prison and was an enthusiastic member of the university's pantomime society – and a PGCE from the University of Cambridge. Whenever a nanny or a parent needs some informal advice, she's at the end of the line.

Susie Carr

Susie is the driving force behind our after school nanny community, bringing her extraordinary energy and dedication to make it the best student job on the planet. She should know—she supported herself with nanny jobs through her university days. Susie has a first class honours degree in Philosophy from the University of St Andrews, where she also received the Dean's award for academic excellence. She's also a keen hockey player—at university she was in the Scotland team, as well as Vice Captaining the St Andrews team—and still plays regularly in London.

Kitty Green

Kitty is a rare person who combines a love of scientific enquiry with a talent for great customer service—meaning she acts as a one-woman improvement engine for Koru Kids, talking to parents and nannies then digging into the data to come up with insights and actions that constantly make things better. Kitty graduated with a Masters of Science from UCL, following an undergraduate degree in biomedical sciences and along the way receiving the Michael D. Kopelman award from King's College, London for her work.

Romilly Beddow

Romily graduated with a degree in history from the University of Cambridge. We're not quite sure how she had time, as she was also involved with 19 (!) theatre productions whilst at university including co-producing a show at the Edinburgh Fridge, producing the largest student opera of the year, and tour managing a production of Romeo and Juliet around Japan visiting schools and universities. Running Koru Kid's nanny recruitment system must seem like a piece of cake. Romilly has had lots of child-related holiday jobs including working as a nanny and as a children's party assistant, in which she once dressed up as an icicle for a Christmas party at 10 Downing Street. She has a particular interest in the history of food and cooking, and a growing collection of vintage recipe books.

Matthew Arnold

Matt left a career as a broker, trading commodity futures in the largest brokerage in the UK, to join Koru Kids. Before he started, he took time off to drive a camper van around the entirety of New Zealand and achieved his life’s goal of hiking to Machu Picchu in Peru. Matt has a first class degree in Economics, and in his spare time runs a mattress review website (seriously!).

Joe Clarke

Joe studied Anthropology at University College London, specialising in Medical Anthropology and Material Visual Culture. He attended the Lycée Français Charles de Gaulle in London, and during summer holidays frequently volunteered at a special school. Here at Koru Kids, Joe processes payroll for all of our nannies and is currently training for the Association of Chartered Accountants. Coming from a really big family, Joe has seen first hand how families struggle with childcare. Outside of Koru Kids, Joe loves running, discovering new pop-up restaurants, and learning new languages!

Melissa Higham

Melissa studied Experimental Psychology at the University of Oxford before qualifying as a primary school teacher, with a specialisation in Science and mentoring trainee teachers. Before joining Koru Kids, Melissa was a foster carer, with expertise in therapeutic parenting and attachment issues. Melissa uses her experience as a primary school teacher, foster carer and nanny to support our Koru Kids nannies, offering them advice for helping their children settle into their routine with an after school nanny. She has a particular love for post-apocalyptic fiction and the Eisenhower matrix, and is currently trying to teach the team how to tackle cryptic crosswords!

Alex Hayden

Alex studied Education Studies at St Mary’s University, Twickenham, then worked as a Koru Kids nanny for two children aged 6 and 2. Alex now brings all this experience to her work making perfect matches, and is always at the end of the phone ready to support our nannies. Outside of Koru Kids, Alex loves baking, and is trying her hand at writing young adult fiction.

James McNeilis

James graduated from the University of Sheffield with a degree in Psychology (and published work in the Journal of Child Psychology and Psychiatry), going on to complete a master’s degree in Research Methods at UCL. Alongside working at Koru Kids, he continues to study, now for a master’s in Data Science. Here at Koru Kids, the team really values James’ skills in data analytics, helping us use data to improve our processes and make our matches even better. Outside of Koru Kids, he enjoys visiting craft breweries all over south London.

Molly Manister

Molly has just finished an MA in Human Rights at UCL, before which she completed her BA in World Religions and Theology at Trinity College Dublin. Like Alex, when Molly joined the Koru Kids family she started as one of our after school nannies, looking after a 6-year-old. Molly now heads up customer service, motivated by her desire to help working parents, particularly working women. Outside of Koru Kids, Molly enjoys reading and hiking, and she’s training to become a ChildLine volunteer.

Marcus Martin

Marcus has enjoyed a gloriously circuitous route to Koru Kids. His first love was music, which took him to the Royal Academy of Music & KCL where he studied performance & composition, before going on to do a research master’s in the psychology of music at the University of Cambridge. Enamoured by the uni’s vibrant theatre scene, he pursued further study at Cambridge and, in-between stand-up comedy & acting, did a postgraduate diploma specialising in political Islam. This, naturally, led to a job teaching musical theatre in New York, followed by a move to Heidelberg, Germany. In 2014 he returned to Cambridge and founded a theatre company. After writing and producing a series of acclaimed plays, he turned to books. His debut novel, Crisis, won three book awards, and he’s since released two others in the same series. It was through his work in professional marketing that Marcus entered the world of compliance, and through luck that he discovered an amazing ethos fit with Koru Kids. (And, breathe.)

Mark James

Koru Kids is Mark's 43rd employer—he's been around the block a few times! At 21, having never before used a computer, Mark started his journey into the world of software development. Over the past 17 years he's been fortunate enough to lead Design, UX & Product teams in multiple continents, with tiny startups, huge startups and medium-sized corporates. Over the past 2 years, he's developed a keen interest in metaethics, consciousness, child development and artificial general intelligence. He's also the co-founder of Here at Koru Kids, Mark works on all things Product related.

Nick Maher

Nick studied Software Engineering at Aberystwyth University, with a focus on web technologies. He’s always been curious as to how things work and enjoyed tinkering with technology, so software development was a natural fit. Since university, Nick has applied his skills at various startups, including Appear Here and Fitzdares bookmakers. Unusually for a full stack developer, Nick actually enjoys writing Javascript and can often be found finessing CSS Animations. He has a keen interest in long distance walking and is currently planning a walk from Land's End to John o' Groats, while aspiring to walk the 2600 mile Pacific Crest Trail!