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Senior Product Designer

This is a rare opportunity to join a startup solving a human problem at a pivotal moment of acceleration. If you want to do irreplaceable work on a unique problem alongside people that will challenge, inspire and stretch you, keep reading.

You’ll be a hands-on product designer embedded in one of our cross-functional squads and also play the role of UX lead responsible for elevating UX as a design discipline. Working closely with the product manager, engineers and operations, you will choose the most important business problems to solve and deliver value quickly to our customers.

The sorts of problems you can expect to take on:

  • Ensure we create great lasting matches between families and nannies

  • Create the content and tools that take the mental load of childcare arrangements away from parents

  • Help our nannies get better at delivering high quality child care everyday

This role brings together creativity, deep problem solving and thought-leadership. And what's more, what we're selling is AMAZING. Our customers use words like 'love' and 'life-changing' to describe what we do. You'll be a part of bringing that to life for our customers through our products.

Here's why Rachel, our CEO and Founder is so excited about our journey in 2021

 

What we're looking for...

We're passionate about what we have set out to achieve and have a radically transparent and kind culture. We’re committed to working with integrity, doing the right thing and building a company we are truly proud of. We seek missionaries to join us and show us how we can be better by bringing their unique strengths to work everyday.

Here's your mission, should you choose to accept it...

  • You will take direct responsibility for the design of one of our product areas with ownership of research, UX and visual design e.g. interviews, prototyping, information architecture, interaction design.

  • You will be part of an autonomous squad with product managers, engineers and operations where you will work in short cycles to test assumptions and make smart decisions quickly

  • You will understand the customer deeply by investing time in primary user research

  • Balancing form and function, you'll create intuitive, engaging and accessible products

  • You'll use data and insights to inform your choices and use a well balanced mix of analytical thought and intuition in your process, favouring progress over perfection

  • You value copy as an integral part of design and write clearly and thoughtfully

  • You'll be a champion for the design discipline at Koru Kids. In particular, you will raise the bar on UX across the product by mentoring others, providing regular feedback and leading skills development in this area

Here's why our CPO is excited about this role


 

Are you...

Ambitious? This opportunity is what you decide to make it. We want brave individuals who question "how might we?" and inspire the rest of the business to do the same.

Naturally Curious? You listen to what's going on around you and the dots join in your head.

Inspired by Complexity? You're not scared of a hard problem. You meet it head on. You can step back and drive forward to get to solve a problem.

Fast paced? You feel at ease when things move quickly.

A Leader? You won't be managing a team (yet!) but you'll use these skills to identify and champion initiatives in design. You build rapport fast and are someone people love to work with.

Humble? You are passionate about your beliefs and ideas but also have the humility to recognise when you might be wrong. You value experiences and feedback that helps you learn.

 

Ideally we'd like...

  • Significant experience in product design roles with a particular spike in UX

  • Previous success in conceiving, launching and iteratively improving digital consumer products

  • Experience in product engineering teams in a start-up or scale up environment, in particular using lean methodologies

  • Experience with modern design tools (we use Figma)

 

Important things to know...

Timing: We'd like to have the right person join by the end of February but we can wait a little longer if we need to.

Flexibility: The role is full time but can be done flexibly. We welcome parents and would love to discuss any working arrangements that make it possible for you to be part of our team.

Salary: The salary range for this role is £65,000-90,000, depending on experience. This is because the less relevant experience you have, the more support you'll need, which we'll need to also pay for. If you're part-time, this will be pro-rated. We also have some awesome benefits — parents, among these is the ability to have a Koru Kids nanny for half price!

Location: You can do this role from anywhere in the UK and earn the same salary as you would if you were in London (where we are based). We welcome applications from people living outside London. Outside the UK is more complicated as it has tax and other implications, so we are unlikely to hire someone living outside the UK.

 

About us

Koru Kids is building the world’s best childcare service, starting in London. We believe that every family should have the perfect childcare for their family to flourish.

We’re growing like crazy, are backed by fantastic investors, including top venture capitalists and business angels such as Michael Pennington the founder of Gumtree, and have won a ton of awards for our technology, people and social impact.

Our culture is informal, hard-working and kind. The team is an A++ when it comes to talent but our "no dickheads" rule means we're also a humble and supportive bunch.

We’re also really committed to working with integrity, doing the right thing and building a company we are truly proud of.

We have always promoted flexible working and are currently working remotely but we will have the option of an office space to work from next year.

We can't fully capture what working at Koru Kids feels like, but here's our best attempt to give you a sense…. Every new starter in the Koru Kids team meets with our founder and CEO Rachel in their first week, to talk about our company values and what they really mean in practice. We recorded one of these sessions, and here it is. In this recording, Rachel meets with Adam, a software developer on Day 5 of his job with Koru Kids. She outlines our commitments to transparency, quick decisions, humility, continuous personal growth, recognising that we are humans and not robots, respecting each others' time, and our no dickheads policy.

 

How might I develop personally at Koru Kids?

In this recording, Rachel outlines the 7 different ways we help each and every team member to develop faster at Koru Kids than they would anywhere else on earth.

 

A series of conversations with the team

Rebecca and Kellie - Marketing

"I was so drawn by the complexity of the problem and I was immediately drawn into solving it….

It's the best team I've ever worked on and I feel like I've hit the jackpot really"


An Nguyen - Chief operating officer

"It's such a hard problem and being able to tackle that is really fun" - Koru Kids COO An Nguyen talks about why he joined Koru Kids, what he's looking for in a hire, and why we hire in a weird way at Koru Kids.


Michael Baird - Head of engineering

In this recording, Michael talks to Rachel about why he joined Koru Kids, what kind of team he's building, the technical problems we're working on, and what kind of engineer will flourish at Koru Kids.