Meet families as soon as possible!

Try to organise a meeting ASAP as families will be keen to get something in place for the new school term as quickly as possible. Our families may be considering multiple candidates and we don’t want you to miss out!

If you’re not in London and unable to meet in person, then do let the family know. You can always arrange a phone call to get the ball rolling. The most important thing is to keep in touch and be responsive, even if you’re not available to meet right now.

What if my timetable for this term isn't confirmed?

  • Don’t worry, we will have told the family this before they agreed to meet you. It’s good to make sure they didn’t miss this though, so it’s worth mentioning at the interview
  • If you decide to work together, the family can “reserve” you by paying a deposit. This means you’re guaranteed the role, pending the release of your timetable
  • If you can no longer work the days they need when your timetable is confirmed then they’ll become a “VIP Family” and we’ll work tirelessly to find them a replacement in time. If we can’t we’ll return their deposit
  • You’ll also become a “VIP Nanny” and we’ll give you priority with other families to maximise the chance of finding you a new role as soon as possible
  • 90% of the time this works out – you can tell the family this as they may want some reassurance

I’ve agreed to work with a family this term. What next?

  • If you’ve been offered a role, let us know and we’ll take you through the next steps
  • We’ll invite you to attend our First Aid training course and process your DBS. We’ll also get you set up on payroll and prepare your contract with the family
  • Get in touch with them to make arrangements for your first day and check out our top tips for settling in

When does school go back in January?

  • Schools go back in the first two weeks of January. If you are matched with a family for the new term, it is likely that they will want you to start at the same time as their kids go back to school
  • Check with your family when they need you to start and ensure you are in London by that date if possible
  • If you won’t be back in time, make sure the family know before you accept the role so they can work out if they can organise something else for the first week or two

If you have any more questions about finding a role for the new term, feel free to drop us an email at or give us a call on 0208 050 5678.